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I'm the founder of a consulting firm called SmallDotBig. Some people have asked me where the name came from. So, here’s the backstory. If you play pool in the US, you’re used to solids and stripes. But if someone from Australia or New Zealand joins your game, they’ll probably suggest...
As organizations evolve, they inevitably become more complex. Most companies have some degree of complexity from the beginning; typically business owners do not take the time to develop an operating system that scales with the organization. For leaders looking to grow to the next level,...